Shipping Policy
Packages Delivered From 1 Oak Wholesale Must Be Signed By An Adult 21 Years Or Older. Once Your Order Has Been Shipped, You Will Receive An Email Confirmation With An Order Tracking Number/ BOL Information On How To Track Your Package.
- Shipping Hours : Holidays : No Shipping On Federal Holidays
- Orders Placed On Weekends : Processed & Shipped The Next Business Day
- Free Shipping Over $1500 : Offer Not Valid To Discounted Prices
- Orders Under $1500 - Flat $20 Shipping Charge
- Freight Cost : Calculated At Checkout Once Location and Weight Is Determined.
- Shipping To Residential/ P.O Box / Apo / FPO / DPO : We Do Not Ship: Only Ships To Verified Commercial Business Address : Pact Act Law Applies.
- Shipping Delays : 1 Oak Wholesale Is Not Responsible For Packages Delayed Or Damaged By Carrier. We Will File Claim On Your Behalf Once Claim Is Approved By Carrier It Can Be Subject To A Refund.
- Shipping Fees : Shipping Fees On Orders Are Not Subject To Refund.
- Return Or Replacement Shipments : Pre Paid Return Labels Will Not Be Issued : Customer Is Responsible For The Cost Of Shipping For Returns Or Damages.We Highly Suggest Adding Insurance To Your Returned Or Damaged Package.
- Damaged Or Missing Items : In The Case of Missing Or Damaged Items From Your Order Please Mark it as Damaged Upon Arrival and Notify Us Immediately Along With Your Order Number and Pictures Of The Damaged Goods.
Please Contact Your Sales Rep If You Have any Questions Or Concerns.We Are Here to Help.