Any shipments "RETURNED" or "REFUSED" for any reason will be canceled and the customer will be permanently dropped as a distributor and no other future shipments will be made. Any refused shipments sent back to 1 OAK TRADING COMPANY does not constitute the right to a refund or credit. It is company policy to charge the customer all freight charges associated with the shipment with 15% restocking fee. Please note that all shipments require a signature upon delivery.
COVID-19 UPDATE
- HOURS & SHIPPING: 1 Oak Wholesale will be open from 10am to 7pm (Mon - Fri). Orders placed before 4pm will be shipped the same day.
- CASH & CARRY: Our Cash & Carry is now open but we require all customers to wear a mask and practice social distancing.
- SAFETY: We apologize in advance for any unforeseen delays as we are strictly following guidelines for your safety and that of our staff.